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2 nights (Oct 19 - Oct 21)
2 adults

The Lugger Inn

4.7 (210 reviews)
The Promenade Marine Terrace
Tel: 01736363236
The Lugger Inn is situated on the beautiful sea front in Penzance, affording views across Mounts Bay, the hotel is over 100 years old and is rich in character. The Hotel proprietor Lesley has been running the business since 1999 and prides herself on the hotel / restaurants' homely atmosphere.The restaurant has an extensive menu sourcing products locally where possible,and our fish dishes are fresh from our local fishing port of Newlyn. The highlight of the menu is the Lugger Carvery which is of a very high standard and locally sourced, thus making the guests and customers stay a memorable one. The Lugger Inn is ideally situated for access to the Isles of Scilly, Newlyn Fishing Port,St. Micheals Mount,The Minack Theatre,Lands End and the famous Eden Project. Walking distance to the town, train & bus terminals, ferry port and lands end airport for the Isles Scilly. Whether you are looking for a mini break/relaxing holiday or a superb dining experience Lesley & the Crew will make you more than welcome!
Total rates, from Sat 19 Oct 2019, to Mon 21 Oct 2019, for 2 nights.
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Child Ages Child Age

Facilities

  • A la Carte
  • Carvery
  • Function Room
  • Outside Seated Area
  • Bar Available
  • Beer Garden
  • Children Welcome
  • Disabled Access
  • Full Alcohol Drinks Licence
  • Internet Access
  • Packed Lunch By Arrangement
  • Restaurant
  • Café / Restaurant (on site)

Policies

Check In: Between 15:00 and 23:30
Check Out: Between 10:00 and 10:30
Wi-fi: Wireless internet is available and is free of charge.
Smoking: There is no smoking permitted anywhere within the property.
Parking: Limited parking is available on site and is free of charge. On street parking is available and is free of charge. Parking is available nearby at a charge of £5.60 per day.

Children: Children of all ages are welcome.
Pets: Pets are not allowed.
Groups: All groups are accepted.

Average

4.7
out of 5
210 reviews

100% recommend

Breakdown

Location
Cleanliness
Service/Staff
Facilities
Reviews
5
out of 5

13th October 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

13th October 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

11th October 2019:

Always enjoy staying at the Lugger.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

10th October 2019:

Thank you for maki g an extra effort to cater for my gluten free dairy free diet.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

10th October 2019:

Great restaurant wonderful view!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

10th October 2019:

Friendly and helpful.

Tips:

Lots of places to visit nearby including villages, mines, coves/beaches, coastline and countryside. Also many restaurants and shops nearby.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

9th October 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

9th October 2019:

The only thing I would say which needs improvement is the bed. It is still the old type of mattress ie springs and does not provide a good nights sleep. If this is attended to we would stay again.

Tips:

The Admiral Benbow is very quirky and the food is excellent. The chef knows how to cook fish properly.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

3rd October 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

3rd October 2019:

The room was a decent size with good ensuite bathroom (fan operated from switch outside - much appreciated). Beds OK, plenty of towels, coffee/tea making facilities. Only fault is one table lamp with short power cord so could not put it on bedside table. Also, no way to switch off main light without using switch near door. Fine for a short stay, annoying otherwise.

Tips:

Lugger restaurant exceeded expectations. Good variety, chef's specials, carvery. Excellent quality food, reasonably priced and good value for wine etc. Service good. Breakfast OK although they forgot to bring our tea. Orange juice from concentrate... We could not get a cab to come and pick us up on Sunday - long delays. Luckily, Penzance train station is only a 20min walk away!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

3rd October 2019:

Helpful staff. Good breakfasts

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

30th September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

27th September 2019:

A lovely location, the amazing sea view from a large bay window was dramatically beautiful. The room was spacious and clean, supplied with kettle for much needed tea and coffee, plenty of storage and a tv. The bathroom sadly lacked a complimentary soap/shower gel and the dispenser in the shower was empty. I think for the price I paid for the room this could have been provided. Breakfast was good. I like the fact you can order what you want and my crispy bacon was delicious. The staff are welcoming, friendly and helpful. One evening we ate in the restaurant and must compliment the Italian chef and the owner who I was told made the desserts. The choice was the only problem, the array of sweet puddings all looked great and my taste buds tingled while enjoying my dessert. I would recommend you eat here. In summary a good stay, I will return when I’m in Penzance!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

25th September 2019:

Lovely views from the hotel on the seafront We arrived on a Sunday and the cavery was excellent,also try the fish and chips here they Were the best , Room was clean and tidy ,staff were friendly The only negative side was the parking not much Room , Would stay here again

Tips:

We visited Lands End which is definitely worth going to , Perranporth lovely beach with a cafebar on the beach, also Porthcurno, is lovely Mousehole has a lovely harbour,also Marizion,were the mount is ,would definitely come to this part of Cornwall again

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

24th September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

24th September 2019:

Clean, quiet and comfortable - and great value. I'd stay again.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

23rd September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

22nd September 2019:

Good carvery

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

22nd September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

20th September 2019:

The restaurant were exceptional when catering for my gluten free food both with the evening meal and breakfast, I can't thank them enough

Tips:

Ideally situated for the coastal walks. Perfect for public transport around the coast. Art deco swimming pool across the road from hotel. Beautiful views.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

19th September 2019:

Great position & excellent value for money. Food very good in restaurant, and staff extremely helpful.

Tips:

The walks to Marazion and Mousehole via Newlyn are wonderful & both offer the chance to return by bus if necessary. St Ives is also easily reached by bus, and the route is very scenic. If possible, visit the Seal Colony at Godrevy - magical!!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

19th September 2019:

Staff were welcoming and did everything poses to meet requests.

Tips:

Book dinner reservations early

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

18th September 2019:

Been staying here for many years. Great location.Friendly staff. Wide choice of food.Plentiful breakfast. Will book again in 2020.

Tips:

Jubilee pool is one of our favourite haunts close by- the largest open air lido in the UK. Shopping in Penzance is an uphill walk away. Hayle and the Poldark trail are also worth seeing and the Minack Open air theatre is within a short drive but if you book make sure you wrap up. The Lugger is also about a half a mile walk from the railway station.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

16th September 2019:

Have stayed at the Lugger many times and hope to continue to do so. Is an excellent hotel with incredibly helpful and friendly staff. Excellent food, unbeatable views from the front rooms.

Tips:

Penzance has numerous pubs, restaurants and hotels all with their own speciality and charm. Newlyn is only a mile around the bay with Moushole about 1.5 miles further. A beautiful coastal walk. Marazion with the amazing St Michaels Mount is a similar distance in the opposite direction. Fishing boats offer the opportunity to see the beauty of the coast from the sea.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

14th September 2019:

Great location with lovely bar and terrific restaurant. The host is very friendly and helpful.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

12th September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

8th September 2019:

Fantastic location for the Jubilee Lido Pool and lovely beach side swim. Really went above and beyond to be friendly and helpful

Tips:

If you have heavy bags - get a taxi from the train/bus station

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

7th September 2019:

A lovely stay with a wonderful welcome and nothing was too much trouble.

Tips:

The restaurant is worth a visit!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

7th September 2019:

Excellent value and great staff and restaurant

Tips:

Visit the Lugger Restaurant

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

5th September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

4th September 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

4th September 2019:

The man that was at the reception (apologies do not remember his name) upon arrival was absolute star! from advising on the touristy things, to help us with the luggage to generally making sure that we were ok, an excellent example of how helpful and friendly a staff at a hotel should be. The room was beautiful - could not ask for a better one! The food in the hotels restaurant (we eat dinner and breakfast) was fantastic and the service was great also! Overall had a great experience and if ever back in Penzance would gladly stay in the same hotel.

Tips:

Hotels restaurant is fantastic and a very wide choice, plus right on the sea front. Tour busses (roofless) to Lands end and minic theater goes only every hour. Minic Theather needs to be booked online and in advance. sea view room is to die for!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

3rd September 2019:

Beautiful room with stunning views and a lovely restaurant & terrace.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

1st September 2019:

Staff coped with breakfast incredibly well especially being short staffed. There was slight confusion between Italian chef and young male waiter about whether to continue serving food after allotted time on Sunday. Young boy told us kitchen closed, chef said otherwise.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

31st August 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

31st August 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

31st August 2019:

Very welcoming, reasonably priced & nice position for shops & promenade. Would definitely use again

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

23rd August 2019:

We were happy with our stay overnight at the Lugger. The view over Penzance bay was spectacular. The bedroom was clean and well decorated however, the bathroom could do with an update. Breakfast was good and set us up for the day.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

17th August 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

17th August 2019:

Stayed at the Lugger for one evening in August. Location is lovely, right on the sea front and the view is amazing. Rooms were basic but this was fine for what we wanted. I would say it needs updating though as there were holes in the wall in the corridor to get to your room and the decor is out dated. We had breakfast which was lovely and the staff couldn’t do enough for us.

Tips:

There isn’t much to do in Penzance, however st ives is a short drive away which is beautiful.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

16th August 2019:

Upgraded our room due to it being our honeymoon and our partner being heavily pregnant was such a lovely gesture. Wonderful staffs

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

16th August 2019:

Stayed here many times. Very friendly and helpful staff.Great location. Nice variety of breakfast and lunch and evening meals.Already booked next stay.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

14th August 2019:

Ideally situated for the Scillonian ferry,family room was a good size and beds were comfortable. Breakfast was served early enough to eat before leaving to catch the ferry .

Tips:

Ate at the nearby Dolphin Inn which was enjoyable with fast service. Very close to the newly opened Penzance Lido which looked very enticing.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

9th August 2019:

A lovely hotel in a lovely location!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

6th August 2019:

Lovely people, warm welcome, you can go there with closed eyes you'll enjoy it

Tips:

Nice area to stay and the neightbourhood is perfect to make the most of Portsmouth

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

4th August 2019:

we've stayed in Penzance loads of times and drunk at the Lugger, first time we have stayed here though and we were really pleasantly surprised. The room was great, clean spacious, sea view - couldn't have asked for more!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

1st August 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

31st July 2019:

Great stay, thank you.

Tips:

Had one of the redone rooms with the big windows overlooking the ocean, very nice. Had fun walking through the town, and visiting the Ancient Village (need car to drive there).

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

29th July 2019:

everything went well will be back in november

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

28th July 2019:

No washing gel in a shower, was empty. Otherwise a very nice place to stay

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

28th July 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

26th July 2019:

Ideal location, Friendly staff great view from our room.

Tips:

Good Fishing in the area both boat and shore. Plenty of good places to eat including the Lugger where we had a great breakfast. The Coast to the West is stunning, Mousehole, Lamorna Cove, Sennen and St Just and the near-by mines a must especially if you like Poldark all worth a visit,. St Michaels Mount to East also a good day out.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

3.8
out of 5

26th July 2019:

Steve couldn’t have been more helpful the toilet in our room broke and wouldn’t stop flushing so he gave us the holiday home they had next door and it was fabulous thanks for everything Steve

Tips:

The Bath inn a lovely pub just around the corner, and you couldn’t go wrong with the food and service in the Lugger large portions and delicious.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

23rd July 2019:

The staff were all very friendly and accommodating allowing us to store cases as we arrived early. The room we had was huge, nice and clean and all completed with a sea view.

Tips:

Ideal as a base for travelling to the Scilly Isles either by the Scillonian or flying from Lands End.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

22nd July 2019:

Lovely room with a view but staff customer service levels needs work and had to hunt down a member of staff to hand key to for checkout

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

22nd July 2019:

Breakfast to be improved and need for additional waiters

Tips:

Very nice hotel on the promenade with furniture in marine style. Clean ad accurate

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

20th July 2019:

Lovely place to stay,great room with sea view,good food

Tips:

The water front medley,st Michaels mount

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

19th July 2019:

another great years stay, only one negative is the lack of water pressure, but it's not enough to out us of booking for next year. looking forward to it already.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

18th July 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

18th July 2019:

Shower was annoying, could not strike a happy temperature, water pressure sporadic

Tips:

If you want wildlife sea cruise make sure to book early.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

12th July 2019:

The friendly staff and clean, comfortable room far outweighed any little niggles (shower drain bunging up) we would definitely stay again.

Tips:

Penzance has art galleries galore, a cinema for damp afternoons - and around and about there is glorious scenery, explorable countryside and a fantastic coastline. There are plenty of places to eat offering many different cuisines, though the Lugger's own kitchens supply large portions of delicious food.

Ratings:
Location
Cleanliness
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Facilities

Would Recommend: Yes

Owner Response:

Thank you for your review, we are pleased that you enjoyed your stay and we will look forward to seeing you again!

5
out of 5

11th July 2019:

This was a much nicer experience than I was expecting. Our room was clean and bright, the location was perfect, the food also very good but what made it special was the helpfulness and friendliness of all the staff we came across. Nothing was too much trouble and they were cheerful and professional. I will certainly be returning.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

4th July 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

1st July 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

30th June 2019:

The hallways and stairs look rather tired and a bit shabby. However, our room and bed were both clean and fresh. The staff are lovely, the food is brilliant. Very, very nice and tasty,not microwave rubbish, and not at all expensive. Breakfast, which was included was also beautifully cooked. No complaints at all. Perfect spot for the Scilly Isles Ferry, a 5-10 min stroll.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

22nd June 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

21st June 2019:

Coming back next year

Tips:

Pub behind hotel, chip shop next door and Indian restaurant, taxi to either end of town £5

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

21st June 2019:

Very friendly

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

19th June 2019:

Very helpful when my son left his phone behind!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

17th June 2019:

Nice hotel in walking distance from city center. Very friendly and efficient host.

Tips:

Good restaurants within walking distance, reccomend The Dolphin. Also Close to grocery stores. Wonderful sea view.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

16th June 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

15th June 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

14th June 2019:

We thoroughly enjoyed our stay at the Lugger Location excellent but road outside noisy from early on Would be good idea to remind other guests sounds from television carry through hotel and to keep volume low

Tips:

Great area to visit,lovely Cornish villages nearby Were pleasantly surprised with Penzance lot more to town than we thought great pubs in chapel street ! Avoid lands end attraction! Real tourist trap !

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

9th June 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

8th June 2019:

Well located as a base for exploring Cornwall.

Tips:

A good coin laundry is located at the north end of High Street a block above the rail station. great pubs nearby while your waiting.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

4th June 2019:

Very convenient for ferry to Scilly Isles. Staff very helpful. Rooms lovely and clean, with comfortable beds. Only complaint (and not the hotel's fault!) was lack of parking, but it was a Bank Holiday, live music at the hotel (added bonus!) so plenty of folk there.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

4th June 2019:

Thank you to the staff at the Lugger inn, we had a lovely time! They were all so friendly and helpful.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

4th June 2019:

very clean room with sea view . had large tv . good shower . good complimentary breakfast. very extensive menu for the meals. thoroughly enjoyed our stay.

Tips:

very close to St. Michaels mount. worth a visit. town centre shops were at walking distance. Best sea view hotel.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

2nd June 2019:

Lovely place to stay, friendly staff, good size family room, only down thing was the bathroom and toilet which could do with an update.

Tips:

Perfect location as it’s by the sea and a walking distance from town centre. Short drive to St Michaels mount definitely worth a visit.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

2nd June 2019:

Very friendly family run hotel. Excellent location and really appreciated being upgraded to a Seaview room

Tips:

Excellent location for the south-west coastal path

Ratings:
Location
Cleanliness
Service/Staff
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Would Recommend: Yes

4.5
out of 5

1st June 2019:

Almost everything is perfect; only the heating didn’t work quite well. In addition, the basin in the toilet is a little bit too small, even for Asians. Otherwise we do appreciate the fantastic seaside view from the room. That’s really unforgettable!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

26th May 2019:

Very good value for money, staff all very helpful and accommodating.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

23rd May 2019:

All very clean and presentable. Some of the fittings are very cheap and break easily (eg the rail in the wardrobe fell off when I put my jacket on it and the towel rail behind the door in the bathroom fell off when I put my towel on it!! That said, location superb, Atlantic Ale very good indeed, staff very friendly and helpful and all in all I would be happy to stay there again.

Tips:

Boat Shed Restaurant is very good. The Dock Inn is an excellent pub for drinkers. The Dolphin is not - it is a restaurant masquerading as a pub.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

20th May 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

19th May 2019:

V friendly staff and good breakfast Comfortable bed Great location and value especially for before or after a trip on the Scillonian Do take toiletries as none are supplied - not even hand soap Nb re older reviews - it looks as though a lot has been spent on refurbishment - we had new carpets and curtains in our bedroom and what looked like a new shower though the water pressure on it wasn’t brilliant

Tips:

St michaels mount is a must see

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

17th May 2019:

I found the hotel suited my needs adequately. The hotel was very clean. The room I stayed in was spacious, clean and comfortable. Staff were welcoming and friendly. For the price I paid I was very happy.

Tips:

Great location. Near to rail and bus station. Few minutes walk to town centre. Fantastic sea view from hotel.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

17th May 2019:

A very warm welcome late at night as arrived on train from Aberdeen. Very well presented room with all the facilities you would expect. Had Excellent nights sleep and lovely breakfast in the morning. I must travel to the SW again as this is certainly a place that I would have enjoyed staying longer if my circumstances had been different.

Tips:

Unfortunately I was not in Penzance for more than the one night so am unable to comment other than to say that there were plenty of places to eat and drink between the railway station and here.

Ratings:
Location
Cleanliness
Service/Staff
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Would Recommend: Yes

4.5
out of 5

17th May 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

14th May 2019:

Great hotel would definitely stay again

Tips:

Plenty to see and do in the area Particularly liked St Ives

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

12th May 2019:

Service was great. We we upgraded to a sea view room, which was great. The cooked breakfast was well prepared and tasty.

Tips:

Plenty of free parking close by. Laundry is close.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

10th May 2019:

Friendly staff, a warm welcome and a fantastic view.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

9th May 2019:

The whole process from booking through to check in and stay was excellent. Dave was very helpful as we had a late arrival / check in and the Lugger was very accommodating. Thank you.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

7th May 2019:

A very enjoyable stay the bed was very comfortable and the towels beautifully soft. a few of the fittings were a little tired and in need of attention as well as perhaps more attention to some aspects of cleaning. i.e. if you are going to wipe the dust from the stool, pull it out and do it that way the whole surface will be wiped not just the bit that can be reached. With regard to dinning all was most tasty and plenty of it. Thank you again

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

19th April 2019:

Great views from our room. Nice friendly staff on check in and in the restaurant. Good food.

Tips:

Good walk along the promenade and easy to get to other attractions like Lands End, St Michaels mount by car in a few minutes.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

31st March 2019:

Excellent seafront location Reception lovely and friendly Bar/Restaurant staff nice and welcoming

Tips:

Breakfast freshly made Delicious evening meals in the restaurant which is nice and informal We visited lands end,Sennen cove St Michaels mount and had a superb day trip to the Scilly isles If you like olde worlde pubs visit the Turks Head and the Admiral Benbow

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

11th March 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

19th February 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

17th February 2019:

Staff lovely and the steaks are amazing

Tips:

Yes

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

11th February 2019:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

2nd January 2019:

In our opinion the room we stayed in (Room 1) is in need of refurbishment. The dining room is light and fresh and we know that double glazed windows were recently installed so maybe a room refurbishment is underway. Friendly and helpful hosts.

Tips:

We enjoyed a good meal at a local Thai restaurant in the town, Sukothai.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

17th December 2018:

Friendly staff

Tips:

Plenty to do and see, good location for the area.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

11th December 2018:

Enjoyed our short stay at The Lugger Inn. The breakfast was 5star as were the staff. Excellent all round and situated in a fabulous location. Would highly recommend.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

18th November 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

8th November 2018:

Really enjoyed our stay, great sea views & lovely breakfast.

Tips:

Lovely sea views situated on the Promanade

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

6th November 2018:

The Lugger Inn is a great place to stay. We were met at the door by Alistair booked us in then took us up the room, he carried the cases. The view from the room was second to none. A bay window with two chairs facing out over the sea. The bed was huge and it was really comfortable. At supper that night Roz my wife ordered the sole!! I have never seen such a big one. I had the carvery which was also good with 5 different meats and the normal veggies. We took half the sole with us and had it for lunch the next day. Breakfast was good with cereals and fruit self service followed by a full English brought to the table. I was disappointed with the carved that night. Just reheated food from lunch. Not good. A couple of small gripes - the shelf in the bathroom is in the wrong place and there should be a handle next to the shower to help when you get out. We are definitely making plans to back in better weather.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

29th October 2018:

Friendly and helpful Heating went off during the night ...bit chilly ! Good breakfast and choice. Room very small but adequate.

Tips:

Great location on the prom.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

29th October 2018:

Another super weekend staying at the Lugger. The food was excellent and the service was second to none. We are always made to feel very welcome and the staff are very helpful and friendly.

Tips:

We came for the rugby and the Lugger is well situated for the Mennaye. There are good walks in each direction from the hotel.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

15th October 2018:

Great Room with sea view and good bed. Very small sink but good shower. breakfast great. staff lovely. maybe bit noisey in the summer, but would stay again.

Tips:

Turks head pub lovely for a drink, great walk upto St Michaels mount.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

12th October 2018:

We were warmly welcome and had a perfect time. The service was amazing. Thanks for all your kind efforts. We will come back - that's for sure!

Tips:

Join Bite Adventures to catch your "once-in-a-lifetime-fish"

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

12th October 2018:

Friendly members of staff. Helpful and considerate. Fantastic view from the rooms. Best breakfast i have had. Quality ingredients, freshly cooked, piping hot. Highly recommended.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

12th October 2018:

One of the very best breakfasts I’ve had in any of the hotels I’ve stayed in and I’ve stayed in quite a few. I expect it’s been a very busy summer season and there were a couple of maintenance issues, at this time of the year it’s only to be expected. Thanks for a very pleasant stay in Cornwall.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

10th October 2018:

Lovely friendly staff. Nothing too much trouble

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

8th October 2018:

10 out of 10 for everything apart from the mattresses, they really needed updating, we look forward to returning. We had a sea view room and the views were amazing, couldn't have been bettered.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

8th October 2018:

Just a great place and grand staff Loved our stay Thank you Mark and Jean - Bristol

Tips:

Great location for walks-shops and attractions Food @ Inn amazing

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

6th October 2018:

The room had a fantastic view with seating in the bay window. The breakfast was fantastic, the best scrambled egg I've ever had! The king and double size duvets on our twin beds were a bit unmanageable. The king was draped all over the floor on both sides, a possible trip hazard. We rearranged the furniture as the bedside drawers were wedged between the wardrobe and the bed, making it impossible to open the wardrobe door. The shower curtain was dirty at the bottom and we only had one hand towel. I asked the cleaner for another towel and came back to 2 clean ones,thank you.

Tips:

Land's end had a fantastic Aardman Experience if you enjoy Wallace and Gromit or Shaun the Sheep. Beautiful beach at Newquay! Penzance was a good central place to be with easy access to all other places and the added value of free, unrestricted parking right outside The Lugger Inn.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

3rd October 2018:

We enjoyed everything about the hotel! The view from Room #17 was amazing. The service and friendliness made us feel right at home from the minute we arrived until we said our goodbyes. The hotel has a homely yet quirky atmosphere that we found quite intriguing. We would certainly recommend it to friends and family travelling to the area.

Tips:

We enjoy walking and during our short stay we did quite a lot. The promenade is outstanding and is a comfortable stroll. There are several old churches and plenty of beautiful architecture in the town, just look above the shops and it is there. St. Michael’s Mount is worth a visit although it rained the whole time we were there! St. Ives is a wonderful and interesting spot. We took the local bus to Lands End which was a bus-ride to savour! A large double-decker bus winding its way down road barely wider than the bus itself! Great fun.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

29th September 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

29th September 2018:

Great views , Lovely site

Tips:

Handy for st Michael’s Mount and trips to the Minack theatre and lands end

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

28th September 2018:

Great room, with very nice view.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

28th September 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

26th September 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

24th September 2018:

Stayed for only one night as planned. The Luger is a typically Cornish hotel. The room was delightful, very comfortable bed and all services provided for overnight stay The staff are very friendly and well informed. In the morning the breakfast offered was plentiful with a good choice and cooked to order. What more would anyone want? Well maybe another night next time

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

24th September 2018:

Delightful small inn offering homely comfort and excellent food.

Tips:

Do not miss Trengwainton gardens, Mousehole, and St Michaels Mount.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

21st September 2018:

Great stay as always, everyone friendly and helpful as always.

Tips:

ideally located, close to town and sea front, well worth it, and you have to try Leslies fish Chowder, its famous!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

18th September 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

15th September 2018:

Stayed here over many years and will continue to do so.Great location. Lovely food with a number of options for breakfast. Staff Steve,Leslie,Ali,Dave and Ruth always very friendly and helpful.Sunday entertainment in the summer and close to the biggest lido in the country.Plenty of scenic attractions in and around the area.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

14th September 2018:

Good selection for breakfast. It is a shame the checkout time is so early. The bed was comfy.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

13th September 2018:

Staff are wonderful- meals are great, but our room was so bad - small, and old. Some items such as shower dispenser and vanity dispenser broken and fell off. Shower head wouldn’t stay in place - looks like there may have been better rooms and we were unlucky. BUT staff really make the place and meals and atmosphere is great so we would recommend it.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

9th September 2018:

See you again next season !

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

5th September 2018:

Certainly a hotel with a great theme of Ships and The Seaside. We thoroughly enjoyed our stay and were well cared for by all the staff. We would return with no hesitation. Thank you.

Tips:

A good place to stay for a day trip to The Scillies as it is close to the harbour. Just a few minutes walk to the town center and the bus station for days out. Well positioned on the seafront.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

3rd September 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

1st September 2018:

Impressed with the helpfulness of the manager, Steve, and the staff. Room was clean, tidy and secure.

Tips:

Good food is available at The Lugger. Why eat elsewhere, especially when the Carvery is on.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

31st August 2018:

Room was fantastic (bathroom a little small). View from bedroom window was brilliant. The staff could not have been better.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

30th August 2018:

We enjoyed our brief stay at the Lugger Inn. The staff we encountered were all extremely pleasant, cheerful and helpful. Our room looked like it has been freshly redecorated in a breezy, cheerful style. The breakfast buffet had a good choice fresh fruit, unsweetened yoghurt and well cooked hot options. Cons: The room was quite small for a double, but it was adequate. The en-suite shower room / toilet was definitely in need of redecorating (the non-ceramic tiling had been cleaned so often the pattern had started to come off). It was, however, spotlessly clean. Our main negative - the Electric shower could not be induced to hold its temperature steady, resulting in a slow drift from entirely cold water to extremely hot, which is potentially dangerous, or vice versa. The shower-head holder was broken and had to be propped up in order to use it. I think this needs to be fixed, urgently. Verdict: The shower apart, this was a perfectly satisfactory stay, and staff were extremely friendly and helpful.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

30th August 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

27th August 2018:

I was only here for one night but the room was clean and the staff I met were very pleasant

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

27th August 2018:

Loved the new decor since we last stayed (a while back) Friendly welcome and great views of Mount's Bay, when not misty!

Tips:

Convenient for a visit to the Minack Theatre at Porthcurno.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

26th August 2018:

We stayed for one night so to catch the ferry to the Scilly Isles, we dropped our bags and parked the car and although owner and staff was busy they couldn't have been more helpful and even sorted the room out early after our long drive, we dined out although the menu and the food looked nice and on our return found the shower in the room wasn't working and this is where the hotel excelled where they found us a new room and gave us some complimentary drinks which we are so grateful for, slept very well and the breakfast was top draw so thank you

Tips:

Service and hospitality was excellent as well as the way they sorted our issue out where most hotels wouldn't have tried. We would be happy to stay again and thisbtimentry the lunch time food

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

24th August 2018:

Comfortable rooms and brilliant location. Staff was very friendly.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

21st August 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

18th August 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

16th August 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

13th August 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

13th August 2018:

Only problem was noise but given the location it was expected. Food fabulous in the restaurant and bar staff attentive.

Tips:

Excellent location to walk to other pubs and scenic view points

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

11th August 2018:

Very friendly and helpful staff.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

9th August 2018:

One of the best hotel stays we've had for a very long time! Food was superb.

Tips:

Eat in, the chef is fantastic. The carvery is amazing with more than 8 vegetables to choose from!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

5th August 2018:

Et veldig hyggelig sted å være, nydelig utsikt og veldig hyggelige mennesker. Hyggelig restaurant med flott utsikt. Nær toget og bussforbindelser til blant annet Lands End.

Tips:

Dolphin Inn i Penzance hadde turens beste Fish and ships. The lugger Inn ligger fint til for blant annet å besøke det sjarmerende stedet Mouse Hole, Lands End og St. Ives.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

5th August 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

29th July 2018:

Staff were very friendly and welcoming. Wash basin in the bathroom was too small and could not brush my teeth properly using it. Car parking was very limited on the hotel grounds and had to park on the road. Nice sea view from room. Rooms comfortable.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

25th July 2018:

Beautiful views from bedroom! Good location. Friendly staff.

Tips:

The Lugger Inn is convenient to many of Penzance's museums and lovely restaurants.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

25th July 2018:

Excellent position right on the Promenade with views over the bay. Room very clean. Staff very friendly and helpful. Good breakfast would recommend having an evening meal in the restaurant.

Tips:

Would recommend a visit to The Logan Rock pub at Treen for a meal

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4
out of 5

23rd July 2018:

Nice and clean. Friendly staff. Very good english breakfast and dinner in the restaurant as well. Sea wiev from bedroom window. Seagulls made a lot of noise during the night, but in a way it was to be expected as it is a seaside resort.

Tips:

Short walk to the town centre and the bus- and railway station. Penzance is also a good place to stay if you want to go for day trips to places like Land’s End and St. Ives. A few miles walk to the beatiful village Moushole.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

22nd July 2018:

We stayed for two nights to coincide with a shark fishing trip with a local skipper. The staff were friendly and very helpful. Rooms were spacious, bright and decorated to a good standard with pleasing nautical theme. All Penzance facilities were within walking distance,

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

20th July 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

20th July 2018:

As always we thoroughly enjoyed our stay however as real ale drinkers were disappointed with the very limited choice (which meant we had to go elsewhere) and the price was overly high.

Tips:

The Boatshed was superb.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

15th July 2018:

We har a realy Nice stay here

Tips:

Walk to see St. Michael mount, and it’s a beautiful walk from Land’s end to Porthcurno. Walk in town and visit lokal bars and restaurants. Good food at the Luggar, and visit the bar Admiral Benbow

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

14th July 2018:

Everything is perfect. Foid excellent. See for youselves

Tips:

Eat at the Lugger Inn

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

14th July 2018:

Staff very friendly. Food very good.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

11th July 2018:

Excellent staff, very friendly! Great food and drink!... hope to stay again soon!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

9th July 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

6th July 2018:

Would like a better water pressure to the shower.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

5th July 2018:

Tips:

We had a lovely room. Enjoyed our stay very much. Friendly staff. We will be coming back.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

4th July 2018:

A fantastic place, very friendly, excellent breakfast, budget room good, although the room in which we stayed had a shower head that was to top heavy and couldn't stay upright, the shower also could not hold it's temperature, was either to hot or to cold, overall a lovely place, just need to get the shower fixed

Tips:

Location is perfect, beautiful views, right opposite the promenade, excellent choice of places to eat, 5 minutes walk from the Isle of Scilly ferry and fishing g trips, all in all ideally situated

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

2nd July 2018:

Had a lovely stay, apart from the seagull and baby outside window at 4 am

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

1st July 2018:

Staff were extremely helpful,food very good,place very clean and in an excellent location at the sea front close to shops and rail and bus station.The only slight gripe i have and why i score facilities 4 out of 5 instead of a perfect 5 is that the bath is not very deep certainly not compared to my one at home but apart from that it was very good.

Tips:

I visited Lands End by taking the bus [about 1 hours drive],took the boat to the Scilly isles for the day..cost 45 pounds and took the train to the beautiful town of ST Ives.The Tajmahal restaurant is very good for indian food and located just around the corner.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

27th June 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

27th June 2018:

we had a wonderful stay at the Lugger great service and a really good breakfast. Highly recommended.

Tips:

The steak on a stone is well worth having.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

27th June 2018:

Good position on the central seafront.Seafood is excellent and service good. Nice selection of drinks at the bar. Rooms recently refurbished.

Tips:

Loots of things to do within a short journey by foot or car.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

25th June 2018:

The staff were friendly and helpful. The breakfasts were excellent and we enjoyed two evening meals. Our room was very comfortable and we liked sitting by the window with the sea view.

Tips:

The local restaurants were very good and it was easy to get buses wherever we wanted to go. We would like to come again sometime. The distance is too far to come very often.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

23rd June 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

23rd June 2018:

Very friendly and helpful staff and owner. Excellent food at dinner and breakfast (breakfast is included in the room price). About a ten minute walk to the Scillonian ferry.

Tips:

Eat at the hotel - the food is excellent!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

22nd June 2018:

Stayed here last minute at random as land's end airport was in the mist and you had a family room available. Excellent room (room 20 I think), great to have a family room with four proper beds. Really liked the decor of the hotel and the dining room. The offer to do breakfast 30mins early was appreciated. For info, the 'volume down' button on the TV remote did not work at all.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

22nd June 2018:

WOULD HAVE BEEN NICE TO HAVE A LUGGAGE RACK TO LAY BAGS ON

Tips:

MUST VISIT ST. MICHAEL'S MOUNT

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

15th June 2018:

Water pressure for shower was sometimes an issue and getting the right temperature was difficult.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

10th June 2018:

Thank you so much for the upgrade! We weren't expecting it and it was lovely to sit in the late afternoon with a glass of wine, watching the seals playing in the water.

Tips:

The ferry out to the Isles of Scilly makes for a good day out - there is a little local bus that takes you round for just over an hour, try to go with Glenn as he was born there and knows lots of inside stories!

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

9th June 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

2nd June 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

31st May 2018:

Tips:

There is no lift due to the historic nature of the building So if you have mobility issues you might be better On first floor. The staff are more then happy to assist in fact they insisted on carrying my bags. The restaurant in the hotel is good.

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Location
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Would Recommend: Yes

5
out of 5

31st May 2018:

Best staff ever.They could not be more helpful

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Facilities

Would Recommend: Yes

4.3
out of 5

31st May 2018:

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Facilities

Would Recommend: No

5
out of 5

31st May 2018:

Always made most welcome especially when we request an early breakfast before sea fishing.

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Would Recommend: Yes

4.5
out of 5

28th May 2018:

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Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.3
out of 5

26th May 2018:

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Would Recommend: Yes

5
out of 5

26th May 2018:

Staff very helpful and cheerful Roomslight and clean

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Location
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Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

21st May 2018:

Friendly staff, food very good.

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Location
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Service/Staff
Facilities

Would Recommend: Yes

4.5
out of 5

16th May 2018:

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Location
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Would Recommend: Yes

5
out of 5

11th May 2018:

A comfortable stay, and the breakfast and eve.meal v good. Only criticism is that there was no soap in the dispensers washbasin and shower. It was the same for one of the other rooms my party had.

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Location
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Would Recommend: Yes

4.8
out of 5

9th May 2018:

very lovely indeed, clean fluffy bed and great breakfast, very peaceful at night. Bath would have been good to relax the muscles as I was on a walking holiday. Staff were hardworking and dedicated.

Tips:

Live music and street entertainment/buskers in abundance, just follow your ears, antique and second hand shops good for a browse, local food very good.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

5
out of 5

7th May 2018:

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Would Recommend: Yes

4.8
out of 5

6th May 2018:

Very friendly staff

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Location
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Would Recommend: Yes

5
out of 5

6th May 2018:

The most comfortable mattress and pillows EVER.

Tips:

The restaurant and carvery are very good. Why go somewhere else?

Ratings:
Location
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Would Recommend: Yes

4.5
out of 5

4th May 2018:

Good location. Have stayed many times. Staff always friendly and attentive. Clean and recently revamped. Good for a short break.

Tips:

House restaurant is very good for sea food. Central on the seafront and High Street is only up the road.

Ratings:
Location
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Would Recommend: Yes

4.8
out of 5

2nd May 2018:

Staff very friendly and polite. Breakfast was very good. Room ok . Only one problem for me was the mattress on my bed was very springy and it felt like I had a drum roll every time I got on it. Was gonna say something but didnt feel too as didn't pay full price due to the voucher we had.

Ratings:
Location
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Would Recommend: Yes

5
out of 5

1st May 2018:

Food in Restaurant was excellent. Only gripe was, paid extra for sea view, room 8 not a good view.

Ratings:
Location
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Would Recommend: Yes

4.5
out of 5

1st May 2018:

Great location. Good food.

Ratings:
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Would Recommend: Yes

5
out of 5

21st April 2018:

We both thoroughly enjoyed our stay and we wished we could stay longer. The Lugger inn made our short break perfect for us. The food was so good we never wanted to eat elsewhere. We will certainly return.

Tips:

If you are interested in Tree Ferns or camellias don't miss Trewidden Gardens.

Ratings:
Location
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Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

16th April 2018:

We were impressed with The Lugger Inn from the monent we arrived. We had travelled on the overnight sleepter train and got to the hotel at around 8:30am. We were too early for check in at 3pm but were alowed to store our luggage at reception. The lady said that she would have our room prepared first so we would be able to check in at around midday. When we returned, we were greeted by Alistair who chekced us in promptly. He pointed out the dining area and even reminded us to take a noe of the wifi code which was displayed on the wall, so we wouldn't have to come back and ask for it. All areas of the hotel were spotlessly clean and our room was very spacios and comfortable. The hotel was very quiet with no trafic nose where we were. We chose to dine at the hotel restaurant and were very impresed by the quality and value of the food we received. The service was grat with just the right level of interactions from the staff. We were lft to enjoy our meal but staff were close at hand when we needed anything. This was followed by a very comfortable nights sleep. The breakfast was great. Very fresh and piping hot. There was a great selection of hot and cold food on offer. We weren't due to catch our train until 9pm and check out was at 10am. When we asked the staff if we could staya while longer, we were told to stay as long as we needed to and they woudl servie our room later/the next day. The sunday carvary was of a high standard and at a reasonable price. especially given that you can have 3 meats. Overall it was a great stay and the hotel is managed very well. We will deinitely be returnign in the future.

Ratings:
Location
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Would Recommend: Yes

4.3
out of 5

10th April 2018:

Excellent position right on the see front and had a lovely bay window with a panoramic sea view including St Michael's Mount, to relax in. Brilliant short break and the weather was kind as well, thank you for making us feel so welcome!

Ratings:
Location
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Would Recommend: Yes

4.5
out of 5

27th March 2018:

Ratings:
Location
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Would Recommend: Yes

4.3
out of 5

27th March 2018:

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

4.8
out of 5

20th February 2018:

Very friendly and helpful staff. Comfy bed. Bathroom was very clean with a good size shower.Food was excellent! Very tasty! We had to wait a long time for our sandwiches at lunchtime but the restaurant was very busy.However the wait was well worth it as they were excellent!

Ratings:
Location
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Would Recommend: Yes

4.8
out of 5

19th February 2018:

Lovely room with amazing view! Friendly and helpful staff.

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Location
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Would Recommend: Yes

4
out of 5

19th February 2018:

2nd stay there and will go back again. Unfortunately I missed breakfast one morning as the restaurant was locked. I understand some refurbishment is on the cards which is good.

Ratings:
Location
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Would Recommend: Yes

5
out of 5

18th February 2018:

The snow and rain made getting around difficult, but the staff and the food at The Lugger made it easy to stay in and relax. The big bay window gave us a great place to sit and watch the tides. The food was fantastic !! The proprietors and staff were very friendly and accommodating. It was a very enjoyable stay and a great place to base your stay in Penzance.

Tips:

I recommend staying in room #5 ( The Mullion Cove room ) and trying the Steak on a Stone, where you use a very hot lava rock to cook your steak to your liking. The seafood, of course is always great.

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Would Recommend: Yes

5
out of 5

12th February 2018:

lovely stay and beautiful location

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Would Recommend: Yes

4.3
out of 5

29th January 2018:

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Facilities

Would Recommend: Yes

5
out of 5

2nd January 2018:

We had a really lovely stay. The staff were all smiley and pleasant, the food we ate in the evening was delicious, the room was perfect and the location of the Inn is a delight....right on the sea front. Loved it all.

Ratings:
Location
Cleanliness
Service/Staff
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Would Recommend: Yes

4.5
out of 5

19th December 2017:

It tool a while when we needed hot water at the shower.

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Location
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Would Recommend: Yes

5
out of 5

18th December 2017:

Fab as always . Med2 Christmas party gang. We love you guys . Even when we move your baubles you still smile and give us the best service xx Without a doubt the best place to stay. Stunning views, great staff, great food and epic service . See you next year xxxx

Tips:

Jubilee pool in summer within walking distance.

Ratings:
Location
Cleanliness
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Facilities

Would Recommend: Yes

Owner Response:

Thank you for taking the time to comment. We are all glad you enjoyed your stay and the evening Christmas party. Look forward to seeing you all again soon. xx

5
out of 5

12th December 2017:

Once again a fantastic stay. The staff, as always were superb. Helpful, cheerful and nothing was too much trouble. We were quite a large party (20 people)but this did not seem to bother them. The food was very good and the carvery was excellent with a great variety of meats and vegetables and the desserts were amazing. Thanks to everyone for all their help.

Tips:

As we were in Penzance for a rugby match this was our main priority.

Ratings:
Location
Cleanliness
Service/Staff
Facilities

Would Recommend: Yes

Owner Response:

Thank you so much for you comments. Its always a pleasure to welcome you and the supporters to our hotel and town. Look forward to seeing you again soon.

.